Frequently Asked Questions

Pure Lady absorbent underwear is designed with special layers to absorb and trap fluid, providing a leak-proof and comfortable alternative to traditional products for both menstrual flow and bladder leaks.

For the best fit, order one size up from your usual underwear size. You can also refer to the sizing chart under product images and measure your waist and hips for accuracy.

Our super absorbent design holds up to 40ML of fluid at a time, making it ideal for period protection, light to moderate incontinence, and overnight use. Simply wash and reuse after each wear.

Wash by hand or in a washing machine as you would with any underwear. Air dry or tumble dry on low heat for best results.

Yes! Sleep with confidence knowing you’re protected from leaks all night long.

Yes, they can be worn alone, even on heavier days or for moderate leaks. However, for very heavy flow or full incontinence, some may choose to use them as backup protection.

Absolutely! Pure Lady absorbent underwear is made from super soft, breathable fabric designed for all-day comfort and a secure, non-bulky fit.

With proper care, Pure Lady absorbent underwear can last for several years, making them a cost-effective and eco-friendly choice.

Yes! They are versatile and designed for movement, making them perfect for sports, exercise, and an active lifestyle.

Yes! We prioritize sustainability—our reusable design helps reduce waste from disposable products, making Pure Lady a better choice for both you and the planet.

What is a menstrual cup?
A menstrual cup is a reusable, bell-shaped device designed to collect menstrual fluid. It's a sustainable and eco-friendly alternative to traditional tampons and pads.

How do I insert a menstrual cup?
Fold the cup, insert it into the vagina, and let it unfold. Ensure it forms a seal to prevent leaks. Rotate or adjust if needed for comfort.

How do I remove a menstrual cup?
Relax, bear down slightly, and use your fingers to gently pinch the base of the cup. This breaks the seal. Tilt the cup slightly to release the suction, and pull it out slowly.

Can I wear a menstrual cup overnight?
Yes, you can wear a menstrual cup overnight. Make sure to follow the recommended wear time, usually up to 12 hours.

How do I clean my menstrual cup?
Rinse with water and mild soap between uses. Sterilize it at the end of your cycle by boiling it for a few minutes.

Can I use a menstrual cup if I have an IUD?

Consult your healthcare provider before using a menstrual cup with an IUD to ensure it won't interfere with the IUD strings.

Do menstrual cups cause discomfort?
When inserted correctly, menstrual cups should not cause discomfort. It may take a few tries to find the right technique for you.

How do I choose the right size?
Sizes vary by brand, but generally, choose a smaller size if you're under 30 and haven't given birth or a larger size if you're over 30 or have given birth.

Can I swim with a menstrual cup?
Absolutely! Menstrual cups are great for swimming as they create a seal to prevent leaks.

Are menstrual cups safe?
Yes, when used according to the instructions, menstrual cups are considered safe. Consult with your healthcare provider if you have specific health concerns.

Remember, individual experiences may vary, and it's always a good idea to consult with your healthcare professional for personalized advice.

We accept payment through major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal.

Currently we do not offer returns on our website. We will accept exchanges if product has not been used. 

Yes, we offer international shipping to select countries. Please see our shipping policy for more information.

Once your order has shipped, you will receive a tracking number via email.