Frequently Asked Questions

What are Pure Lady menstrual underwear, and how do they work?

Pure Lady Menstrual underwear is designed with special layers to absorb and trap menstrual flow, providing a leak-proof and comfortable alternative to traditional products.

How do I choose the right size of menstrual underwear?

Order up 1 size from your usual underwear size for the perfect fit. Additionally, you can refer to the sizing chart under product images. Measure your waist and hips for accurate sizing. 

How much flow can Pure Lady menstrual underwear handle?

Our super absorbent panty holds up to 40 ML of fluid as a time. Then simply wash and re-use.

How do I clean and care for menstrual underwear?

Wash by hand or in washer as you would any underwear. Air dry or tumble dry.

Are they suitable for overnight use?

Yes, can sleep without worries of leaks.

Can I wear Pure Lady menstrual underwear alone without additional products?

Yes, can use alone even on super heavy days. 

Are they comfortable to wear?

Yes, Pure Lady menstrual underwear are designed for comfort. We use super soft, breathable fabrics that provide a comfortable fit throughout the day.

How long do Pure Lady menstrual underwear last?

Pure Lady menstrual underwear can last for several years.

Can I use Pure Lady menstrual underwear for sports and physical activities?

Yes, Pure Lady menstrual underwear is designed to be versatile and suitable for various activities, including sports. 

Are Pure Lady menstrual underwear eco-friendly?

Yes, we prioritize sustainability. 

What is a menstrual cup?
A menstrual cup is a reusable, bell-shaped device designed to collect menstrual fluid. It's a sustainable and eco-friendly alternative to traditional tampons and pads.

How do I insert a menstrual cup?
Fold the cup, insert it into the vagina, and let it unfold. Ensure it forms a seal to prevent leaks. Rotate or adjust if needed for comfort.

How do I remove a menstrual cup?
Relax, bear down slightly, and use your fingers to gently pinch the base of the cup. This breaks the seal. Tilt the cup slightly to release the suction, and pull it out slowly.

Can I wear a menstrual cup overnight?
Yes, you can wear a menstrual cup overnight. Make sure to follow the recommended wear time, usually up to 12 hours.

How do I clean my menstrual cup?
Rinse with water and mild soap between uses. Sterilize it at the end of your cycle by boiling it for a few minutes.

Can I use a menstrual cup if I have an IUD?

Consult your healthcare provider before using a menstrual cup with an IUD to ensure it won't interfere with the IUD strings.

Do menstrual cups cause discomfort?
When inserted correctly, menstrual cups should not cause discomfort. It may take a few tries to find the right technique for you.

How do I choose the right size?
Sizes vary by brand, but generally, choose a smaller size if you're under 30 and haven't given birth or a larger size if you're over 30 or have given birth.

Can I swim with a menstrual cup?
Absolutely! Menstrual cups are great for swimming as they create a seal to prevent leaks.

Are menstrual cups safe?
Yes, when used according to the instructions, menstrual cups are considered safe. Consult with your healthcare provider if you have specific health concerns.

Remember, individual experiences may vary, and it's always a good idea to consult with your healthcare professional for personalized advice.

We accept payment through major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal.

Currently we do not offer returns on our website. We will accept exchanges if product has not been used. 

Yes, we offer international shipping to select countries. Please see our shipping policy for more information.

Once your order has shipped, you will receive a tracking number via email.